Privacy Policy
September 9, 2026
This policy explains what data nyachang-sinchao.com and the Нячанг Синчао service collect, why we need it and how we protect it.
What we collect
Contact details you provide yourself: name and a way to reach you (phone, Telegram, WhatsApp, Zalo, email), plus your housing preferences — district, budget, dates, number of people.
Chat history from the website widget and our Telegram bots, so we can answer and keep track of your request.
Technical data: an anonymous visitor id, pages you opened, the referral tag of the link you came from, browser language and display currency.
Why we need it
To answer your request, suggest suitable options, arrange viewings and support the deal.
To send new listings if you subscribed. You can unsubscribe at any time via the link in the email or by messaging us.
To understand which parts of the site are useful. Anonymous statistics are enough for that.
Who we share it with
The owner or their representative — only what is needed to arrange a viewing and sign a contract, and only after you contacted us about a specific property.
Service providers that keep the service running: website hosting, email delivery, Telegram, WhatsApp and Zalo messaging, and automated processing of listing texts. They receive the minimum data required.
We do not sell data and do not share it for third-party advertising.
Cookies
We use cookies for basic things: chosen language and currency, chat id, referral tag and staff login. We do not set third-party advertising cookies.
You can disable cookies in your browser, but some features (chat, saved language) will stop working.
Retention and security
We keep requests and chats as long as needed to handle your enquiry and follow up, and no longer than three years after the last contact.
Access is limited to staff who need it. The site uses a secure connection, the database is not exposed to the internet, and backups are stored on a restricted server.
Your rights
You can ask what data we hold, correct it or ask us to delete it: write to adanovbolot2@gmail.com or message us in chat. We reply within 30 days.
If you withdraw consent, we delete your contact details and stop the mailing. Some records may remain in accounting and contract documents where the law requires it.
Children
The service is intended for adults. We do not knowingly collect children's data.
Changes
We may update this policy. The date of the last change is shown at the top of the page.